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Comprehensive ERP Nine Integrated Modules

Nine modules, one subscriber record.

Every module reads and writes the same customer, so a payment taken at a doorstep shows up in the ledger, the report and the provider portal without anyone entering it twice.

Billing

The billing engine

Whatever shape your packages take, the engine works it out once a cycle and shows you what it did before anything reaches a customer.

Cycles and modes

Prepaid or postpaid on 28, 30, 90, 180 or 365-day cycles, per customer rather than per operator.

  • Fixed-day anchors — everyone bills on the 1st
  • Calendar-month anchors that follow the join date
  • Mid-cycle joins prorated to the day
  • Advance credit carried and consumed automatically

Tax and invoices

GST configured on the package, not bolted on afterwards, so the invoice matches what you actually charge.

  • GST rate per package, 18% by default
  • Customer GSTIN printed on the invoice
  • Whole-rupee amounts throughout
  • Invoice numbering that survives a restore

Running the month

One click for the whole base, or one customer at a time when something is unusual.

  • Bulk generation for every active connection
  • A validation pass before bills are issued
  • Auto-billing on a schedule you set
  • A staleness guard so an old period is never re-billed

Adjustments

The real world does not bill cleanly. These are the escape hatches, and every one of them lands in the ledger.

  • Credit and debit adjustments with a reason
  • Add-on bills for extra boxes or one-off items
  • Additional charges — late fees, reconnection
  • Discounts held against the customer, not the bill

Billing health

A background check that finds the customers who quietly stopped being billed.

  • Missing-bill detection per cycle
  • Anchor drift detection after a late payment
  • Duplicate-bill guard
  • Self-heal, reviewed one customer at a time

Connection plans

Package prices come from the connection, so a customer with two boxes bills for two boxes.

  • Per-connection package and price
  • Multiple connections on one customer
  • Plan changes dated from the day they happen
  • Provider plan mapped to your retail plan

Collections

Getting paid

Indian subscribers pay in every way there is. Each of them lands against the bill it settles, with no one keying it in twice.

UPI

A deep link and a QR that never change, so a customer can save it once and use it every month.

  • upi:// links straight into any UPI app
  • A permanent pay QR per customer
  • Amount pre-filled from the open bill
  • Reconciliation against the bill it settles

Payment gateway

Card, netbanking and wallets through your own gateway account, with the settlement tracked.

  • Your own Razorpay or PhonePe account
  • Settlement reports matched to payouts
  • Webhook handling with replay protection
  • Refunds recorded against the original payment

Share Bill

A public page for one bill. No app, no login, no account — just the amount and a way to pay it.

  • One link per bill, shareable on WhatsApp
  • Shows dues, not just the latest bill
  • Pay from the page itself
  • Works on any phone, however old

Cash and card

What the agent takes at the door, entered once and printed on the spot.

  • Cash, UPI and card in one flow
  • Bluetooth thermal receipts, 58mm
  • Receipts in Telugu, Hindi, Tamil and Kannada
  • Receipt layout you design in the portal

The ledger

One running account per customer that every screen agrees with.

  • Opening balance, bills, payments, adjustments
  • Outstanding computed, never stored and drifted
  • Advance credit consumed month by month
  • A statement you can hand to a customer

Reminders

Chase the money before it becomes an argument.

  • SMS and WhatsApp reminders with a pay link
  • Bulk reminders filtered to who actually owes
  • AI voice calls in the customer's language
  • Follow-up tasks assigned to an agent

Subscribers

Customers and connections

One record per subscriber, and every screen in the product reads it rather than keeping its own copy.

Customer 360

Everything about one subscriber on one screen, so a phone call takes thirty seconds.

  • Bills, payments and the full ledger
  • Connection, package, STB and provider status
  • Upstream job history with results
  • Collect, renew, adjust and share from the hero

Areas

Your network the way you actually describe it — a main area and the lanes inside it.

  • Main areas and sub-areas
  • Customers live in sub-areas
  • Agents assigned by area
  • Every report rolls up the same way

Import

Move a spreadsheet in without losing a customer to a bad date or a duplicate STB.

  • CSV and Excel with a validation pass
  • Duplicate detection on phone and STB
  • A dry run before anything is written
  • The whole file refused rather than half-imported

Inventory

Set-top boxes tracked from the store to the customer and back.

  • STB and card numbers per connection
  • Assignment history
  • Bulk STB name updates, filtered
  • Retrack for boxes that moved

The map

Where your subscribers actually are, not where the address says.

  • Geo-tagging from the agent app
  • Customers plotted by status and dues
  • Filter by area, agent and outstanding
  • Agent location history

Bulk actions

Do the same thing to two thousand customers without doing it two thousand times.

  • Select every customer matching a filter
  • Bulk billing, SMS and status changes
  • Bulk renewal rules
  • A confirmation that states exactly what will happen

People

Agents and the field

The people who collect the money, and everything you need to know about how the round went.

The agent app

Built for a phone with one bar of signal and a long list of doors.

  • Today's list, filtered to their own area
  • A full offline book that syncs on reconnect
  • Bluetooth receipt printing
  • Complaints and follow-ups from the doorstep

Attendance

Who went out, when, and how far they got.

  • Day-wise attendance
  • Collection targets
  • Location trail during the round
  • Day-close summary

Money and trust

Commission and cash handling that both sides can check.

  • Commission per agent or per area
  • Cash-in-hand versus deposited
  • Agent 360 with performance history
  • Every collection stamped with who took it

Reach

Talking to your subscribers

Everything that leaves the platform, sent from your own accounts and your own numbers.

SMS

Your gateway account, your sender ID, your templates.

  • Multiple gateway providers supported
  • Bill, reminder and receipt templates
  • Telugu and other Indian scripts
  • Delivery status per message

WhatsApp

Approved templates for the messages that matter.

  • Bill and reminder templates
  • A pay link inside the message
  • Bulk sends filtered by dues or area
  • Your own business number

Voice and Front Desk

When a message is not enough.

  • Outbound AI reminder calls
  • Multiple Indian languages
  • A Front Desk call centre with click-to-dial
  • Call outcomes written back to the customer

Knowing

Reports, MIS and the network

Fifty-one reports, every one of them filterable, plus a map of the plant they all describe.

Collections

Where the money came from.

  • By date, area, agent and mode
  • Effective agent resolved through the area tree
  • Month-to-date compared like for like
  • Export with a column chooser

What is owed

Where the money has not come from.

  • Defaulters with ageing
  • Outstanding by area and by agent
  • Customers who stopped being billed
  • Customer statement built off the ledger

Compliance

The numbers you have to be able to produce.

  • GST summaries by rate
  • Cancelled bills excluded, not silently counted
  • Invoice registers
  • Audit trail on every adjustment

Network mapping

Your physical plant as a map instead of a memory.

  • OLT, ONT, splitters, junction and terminal boxes
  • Poles, handholes and cable runs
  • Area boundaries drawn on the map
  • A 3D view of the whole network

Capacity

Whether you can actually connect the next house.

  • PON capacity per splitter
  • Free ports at a glance
  • Trace a subscriber back to the headend
  • Faults located rather than guessed

CableWay AI

Ask for it instead of finding it.

  • Collect, renew and bill by chat or voice
  • Reports pulled by asking
  • 11 Indian languages by voice
  • Served live, so it improves without an update

Tell us about your network.

How many connections you run and which provider you buy from — that is all we need to get you started.

83330 09898