It signs in
CableWay holds a live session on your provider portal — your account, your credentials, encrypted. When a session expires it logs back in by itself rather than failing the job.
Zero Human Clicks 30+ Provider Portals Automated
Your provider's portal, operated for you.
Taking the payment is half the job. A subscriber is only really back on when someone renews them on the provider's own website. CableWay does that step, checks it worked, and keeps the proof.
The problem
A payment is not a reconnection.
Your subscriber pays you. Your books are square. And their box is still dark, because nobody has logged into the provider's website and renewed them there. That gap is where the angry call comes from, and it is the step CableWay closes.
It does the clicks
The same sequence your staff would do: find the subscriber, open the renewal, pick the plan, confirm. Written once per provider as a recipe, then run thousands of times.
It reads the answer
The job only reports success when the portal itself confirms it. A screen that looks finished but changed nothing is caught and reported as a failure, not a renewal.
What it can do
More than renewals.
Once CableWay can operate the portal, everything you do there by hand becomes something you can do from one screen — or not do at all.
Renew
A paid subscriber is renewed upstream within minutes, on the plan they are actually on.
Collect & Activate
The agent takes the money at the door and the activation fires from that payment, before they have walked to the next house.
Quick Activate
Turn a single box on immediately, without waiting for a billing run.
Roster sync
Pull the provider's own subscriber list and match it to yours, so you find the customers you are paying for and not billing.
Plan sync
Import the provider's plan catalogue and map each one to your retail package, by name, never by price.
Bulk deactivate
Switch off a filtered list in one action — and see exactly which ones the portal refused.
Why you can trust it
Every job keeps its receipt.
Automation you cannot audit is worse than no automation. Every upstream job on CableWay leaves a record you can put in front of your provider.
- A screenshot of the portal at the moment the job finished
- The full step log, including which step failed and why
- The subscriber, the plan and the amount the portal was told
- Retries recorded separately, so one renewal never reads as two
- A job history on the customer's own 360 screen
A job, end to end
- queued — payment recorded, renewal raised
- running — session opened on the provider portal
- verifying — reading the portal's own confirmation
- done — screenshot stored against the customer
- failed — the reason, in words, and what to do
Your provider
Not on the list? Ask.
CableWay supports more than thirty provider portals, and a new one is a recipe rather than a rebuild. Send us the portal address and we will tell you honestly whether we can automate it and how long it will take.
Tell us about your network.
How many connections you run and which provider you buy from — that is all we need to get you started.